So today one of my co-workers fielded a call that went something like this.
Snowed In Patient: How my name is John Doe. I’m stuck here in Buffalo and need my prescription transferred to a local pharmacy.
Terrific Tech: Not a problem let me find the store in your area.
Finds there are 3 of our companies store in the area.
The patient then begins to explain where they are located. The problem here is we are not located anywhere near buffalo and I am the only person that has ever stepped foot inside the city, but it has been about 15 years so I have no idea.
SIP: So you can’t tell me which is the closet one?
SIP: Do you know if they offer free delivery?
TT: No, we don’t have that information.
A few more words were exchanged and the call ended.
We moved on with our day, but lets focus on two things. Asking us how close they are to a city we are no where near or have ever been to is ridiculous. You might as well as where the Lost City of Atlantis is. (Best theory thus far is a few hundred miles off the coast of Portugal.)
Secondly what makes you think that even if they had someone there at the store that anyone is crazy enough to make a delivery run in the MIDDLE OF A GOD DAMN SNOW STORM! Even if said person was willing to the cops would turn them around quicker than shit.